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A Tough Man For Tough Times

Bruce Williams is back once again offering his no-nonsense, sage advise to help you tackle lifes everyday issues head on. Bruce, a Radio Hall of Fame inductee, is the #6 greatest radio and television talk show host of all-time and is one of the most listened to talk show hosts in the modern era.

Practical Business Advice from a 12-Time Entrepreneur

Ron Morris puts over forty years of entrepreneurial experience to work answering your business questions, solving your business problems, and bringing you all the latest insights from interviews with entrepreneurs and business owners from around the world.

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What is the Difference Between Good Customer Service and GREAT Customer Service?

Episode #48 | Originally Aired on May 16, 2012

“Your Mid-Week Mentor”, John Rodgers of Dale Carnegie Systems, continues his month-long examination of customer service strategies that can set your company apart from the competition. He discusses what your customer service representatives need to do in order to maintain relationships with your customers, and what they can do better in order to enhance that bond, and to facilitate “word of mouth” buzz that can grow your business exponentially over time.

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Want to Succeed in Business and Life? All You Need to Do is "Just Listen"

Episode #129 | Originally Aired on May 16, 2012

David talks with Mark Goulston, the Vice-Chairman of Steele Partners, about his latest book, "Just Listen: Discover the Secret to Getting Through to Absolutely Anyone".  They discuss the benefits that a person can enjoy from merely listening to other people, both in business and in life, through learning potentially valuable information as well as conveying a positive message to the speaker that you are interested in what that person has to say.

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Beware the Unintended Consequences When Breaking the Rules

Episode #23 | Originally Aired on May 16, 2012

Using some examples ripped from the headlines, Bruce discusses some of the unintended consequences that arise when rules are set in place, and the illogical thought process behind the enforcement of the rules.  Plus, Bruce discusses the perils of homeownership, and how the real estate industry, coupled with government bureaucracy, has added unnecessary complexity to what had been a simple process. 

To Develop Student Entrepreneurs, Colleges Incubate Their Ideas

The American Entrepreneur Host, Ron Morris, was recently interviewed by the Chronicle of Higher Education for an article that focuses on both how and why colleges and universities are adopting entrepreneurship, and at a rapid pace. Following is an excerpt from the article:

Colleges continue to tinker with the teaching of entrepreneurship, and many take an experiential approach. Whether in a competition, an incubator, or a classroom, they are teaching students how to be entrepreneurs by having them try to start a business. Often students work in teams, which some instructors think models start-up culture. And a number of colleges instruct students not to follow the business plans they've created but to test out the value of their ideas first.

The same technological advances that have lowered the barriers to starting a business have also made it easier to teach entrepreneurship in a hands-on way, says Chuck Eesley, an assistant professor of management science and engineering at Stanford University. But entrepreneurship is not for everybody, says Ron Morris, who directs the entrepreneurial-studies program at Duquesne University's business school. "I call it the Marine Corps of business," he says. Even those students who are cut out for entrepreneurship, Mr. Morris says, ought to work at a start-up and learn from its founder for a few years between graduation and starting a company.

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As Economic Recovery Takes Hold, What Can You Do To Boost Your Business?

Episode #68 | Originally Aired on May 15, 2012

The recent economic downturn caused many companies, large and small, to look within themselves and put important initiatives on hold in order to tend to the critical functions of the company in order to survive. Now that the clouds are lifting, Buddy, along with his colleague at Solutions 21, Rob O’Donnell, discuss the steps your company should take to advance the ball, including strategic planning, hiring and recruiting Gen Y talent, and leadership development.

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Can Cigarettes Be Safe? John Cameron Says They Can, And His Company Can Prove It

Episode #128 | Originally Aired on May 15, 2012

David talks with John Cameron, the CEO of SafeCig, the electronic alternative to the traditional cigarette smoking experience, about his company, and the health benefits that the company hopes consumers will enjoy as a result.  Plus, Dave talks with Greg Minuskin, a craftsman who has carved himself a unique niche in the marketplace via fountain pen repair.

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Toddlers Kicked Off of Airplanes: Has Airline Security Gone Too Far?

Episode #22 | Originally Aired on May 15, 2012

Bruce discusses the recent story involving the JetBlue Airline not allowing an 18-month-old girl to fly on account of appearing on the no-fly list, and whether or not that is an indicator that airline security may be over the top.  Plus, he discusses some of the investment options that are out there for investors of any investment level, and laments the seeming lack of respect he sees for those who served during World War II.

RIM (Research in Motion) is the maker of Blackberry. If companies don’t stay on the leading edge of technology, they're toast. In 2009, RIM had 44% market share. In 2011, 44% was now down to 10%. Two things happened to RIM:

  1. They have co-CEOs. What better way could you imagine of slowing down the decision-making process than putting two guys at the top?
  2. They misidentified the customer. They thought the customer of these devices was the IT organizations.

What happened was, while Blackberry was busy keeping the IT guys happy, Apple and Google went out and said, 'What would the actual end-owners of these phones want? What kind of features would people love?' Blackberry, I think, was focused on the wrong customer and in the end it was the end-user that won. And I think that’s an important message. The closer you can get to the end-user, the more margin you can extract, the better you can understand them. And so Blackberry was busy keeping the IT folks happy and Apple and Google ate their lunch.

— Dave Nelsen, Founder of TalkShoe
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Best of American Entrepreneur Radio

Episode #1,498 | Originally Aired on May 14, 2012

The American Entrepreneur, Ron Morris, talks with some of the biggest names in business as part of today's broadcast, including Intuit Chairman (and former CEO) Bill Campbell, Varol Ablak (Vocelli Pizza), Paul MItchell co-founder John-Paul Dejoria, and Scott Gerber of the Young Entrepreneur Council.

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Are Online Photos of Private Residences Too Intrusive?

Episode #21 | Originally Aired on May 14, 2012

Bruce laments the intrusiveness of the posting of pictures of private residences on the internet, thanks to Google Maps, government entities and other avenues, and wonders whether or not these displays are too intrusive and dangerous to our society.  Plus, in the wake of the suicide of NFL legend Junior Seau, Bruce addresses the concussion epidemic in the sport of football, and offers some pragmatic solutions to reduce the aftereffects of a lengthy playing career.

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Two For The Price of One: Dave Nelsen Joins Forces With Ron on TAE

Episode #1,497 | Originally Aired on May 13, 2012

Two Entrepreneurs For the Price of One! Ron is joined by Dave Nelsen, the Founder of TalkShoe and one of the most prolific tech and social media minds in the country, to discuss the issues and problems that entrepreneurs face as they go through their business careers, and the steps they take to solve these issues. Plus, attorney Mike Fox of Strassburger, McKenna, Gutnick and Gefsky stops by to discuss the things that a business owner should look for when deciding upon the proper legal counsel that best suits the business.

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Running the Show: Dr. Will Clower Hosts a Live Remote

Episode #99 | Originally Aired on May 12, 2012

Dr. Will Clower hosts a live remote from Elite Runners and Walkers, located in Robinson Township. Will is joined by Kevin Smith, of Elite Runners and Walkers. They provide healthy solutions to exercise and talk first-hand with several runners who participated in last week's marathon. They are later joined by Steve Goff, of Allegheny Chesapeake, who answers a listener's question about soreness following the marathon.

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The Many Ways Technology Influences Our Past, Present, and Future

Episode #1,496 | Originally Aired on May 12, 2012

The American Entrepreneur Ron Morris is joined by co-host Dave Nelsen. They talk with Patrick Leahy and Justin Meltzer, co-founders of Airtime For Email, as well as Bill Campbell, Chairman of the Board at Intuit.

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Managing the Environmental Impact of Marcellus Shale Drilling

Episode #1,495 | Originally Aired on May 11, 2012

The American Entrepreneur Ron Morris is joined by John Hanger for Marcellus: The Economic Miracle.  They discuss how the oil and gas industry manage the environmental impact of Marcellus Shale drilling.  And Diane Pearson, of Legend Financial Advisors, talks with Ron about several trends that will influence the coming months and how you can use them to your advantage for you and your business.

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Is the Demise of Journalism Reflected In Our Newspapers?

Episode #20 | Originally Aired on May 11, 2012

Bruce discusses the state of the American newspaper, and questions the amount of knowledge you really gain by paging through the latest edition of your local daily. Plus, he discusses the burgeoning trend of “extreme” couponing, and whether the time it takes to engage in couponing and piecing through promotion codes is worth the savings you receive in the long run. And Bruce laments the demise of the encyclopedia, and assesses the importance and validity of their online counterparts.

Mashable's "The Best and Worst Times to Share on Facebook, Twitter"

Want your link to get the most traction on Twitter? Post it on a Monday between 1:00 p.m. and 3:00 p.m. ET.

Link shortening and tracking service bit.ly has released new data on the best and worst times to share links on popular social networks, from Facebook and Twitter to blogging site Tumblr.

The company revealed that posting links to Twitter between the hours of 1:00 p.m. and 3:00 p.m. ET (or 10:00 a.m. to 1:00 p.m. PT) will give you the highest click rank, especially on days earlier in the week. Meanwhile, sending a tweet with a link after 8:00 p.m. should be avoided — as should posting links after 3:00 p.m. on Fridays.

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Best Of: Ron Morris Looks Back at Forty Years of Startup Enterprise

Episode #1,494 | Originally Aired on May 10, 2012

The American Entrepreneur, Ron Morris, takes a special look back at the defining moments that shaped his forty-plus years as an entrepreneur. He shares the highs and lows that he has experienced along the way, the lessons he learned from those experiences, and how the decisions he made in his personal life, for better or worse, augmented the success of his entrepreneurial endeavors.

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Talking: Frowned Upon In School, But Praised as A Career

Episode #19 | Originally Aired on May 10, 2012

Bruce rants about the ironies that arise when we look back on the traits and habits that were discouraged during our upbringing that, in many cases, are the very things that define us as adults. (For Bruce, it was talking.) He stays in academia to discuss the idea that teachers should not be criticized for veering outside the traditional lesson plan, and also discusses some of the policies and etiquette that are inherent among airline travelers.

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Building the Support Staff You Need For Your Business, and Yourself

Episode #46 | Originally Aired on May 9, 2012

John talks with David Manning and Mark Luttner of Ironbridge Financial Services about the importance of having a support system in place when it comes to making reasoned financial decisions for your company, and to protect your personal assets when it comes time to take the next step in your own life. Also, John discusses why sales people can sometimes struggle to sell. Two thoughts, cross-selling and upselling, both give you an opportunity to help your customers. Ask yourself, what is the value added?

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Bruce Presents a Great New Idea For Restaurants

Episode #18 | Originally Aired on May 9, 2012

Bruce rants about the experience of dining in a fancy restaurant, from the way the staff and the patrons are dressed to the ability for somebody like Bruce, a self-proclaimed “Meat and Potatoes Kinda Guy”, to eat however he wants. Plus, he dives into the realm of Social Security and discusses the many distractions that face us as we drive on a daily basis, from texting and reading to putting on lipstick.

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Are We Over-Qualifying Ourselves For the Jobs Available?

Episode #67 | Originally Aired on May 8, 2012

The Consultant's Corner with Buddy Hobart. Buddy is joined by Joe Belechak, President of the Three Rivers Workforce Investment Board. Together, they ask why statistics show people need jobs, while jobs are available. Why are so many people unemployed? Have we become over-educated, and in-turn over-qualified ourselves? They also discuss up-and-coming opportunities in the region and what are the determing factors driving job growth.

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Best of the International Capitalist: Joined by Earl Kluft, Diana McLain Smith

Episode #126 | Originally Aired on May 8, 2012

The Business of Sleep - Earl Kluft's Quest to Make Every Night a Good Night The International Capitalist David Iwinski talks with Earl Kluft, owner of Kluft Mattress, one of the premier mattress manufacturers and distributors in the country, about the steps he has taken to incorporate the European style of bedding with American manufacturing techniques. Explaining 'The Elephant In the Room' The International Capitalist, David Iwinski, talks with Diana McLain Smith, author of “The Elephant in the Room”, about the idea that there is a direct correlation between the direction of the company and the relationship between the executives at the helm.

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How Can You Tell When a Politician is Lying? (No... Seriously)

Episode #17 | Originally Aired on May 8, 2012

Bruce rants about the honesty (or lack thereof) in politics, especially as the election cycle draws to a close. He discusses his own experiences in the political arena, and offers some tidbits on some of the most prevalent cliches that our leaders spout when conveying the message of their campaign to their constituents.

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Can a Basic Need In Your Life Turn Into a Successful Business Opportunity?

Episode #1,493 | Originally Aired on May 7, 2012

The American Entrepreneur, Ron Morris, examines the growing trend of “user entrepreneurship”, business that emerges when the founder creates a product or service that just fills a need in his or her life, and goes on to capitalize on that product. He talks with Sheryl Winston Smith of Temple University about her groundbreaking research into the makeup of the user entrepreneur. Ron also talks with Rob Tannenbaum, co-author of the groundbreaking best-seller, “I Want My MTV”, a tell-all compendium of the stories behind the early days of the television channel that changed the way music was consumed, and why the artists who were big on the radio had to adapt or die. Ron talks with tech marketing icon Regis McKenna about some of the basic principles that have defined the philosophies which have guided Regis as he has helped launch Apple, Microsoft, and other tech titans.